Preventing loans from default

8 Jan 2023

Sparks and data

Overview

  • When loans fall in default, workout strategies are based on huge amounts of intuition work that generate a certain return

  • Consumer loans have an increase complexity, as low tickets lead to high volumes

  • This high volume – low ticket combination makes granular action impossible for manual work based structures


The Challenge

  • Data quality was low, and strong data engineering efforts were needed

  • The portfolio was composed by personal loans, credit cards and overdrafts


The Approach

  • Payment anticipation model: we trained a model capable of identifying paying customers before any loan management was performed

  • Allocation algorithm: we created a loan allocation algorithm to sort the assets between the available resources, to increase management intensity (with the same FTE), while reducing collection costs


The Results

  • For the whole portfolio: High score loans held a collection rate of 6.12%, while low score held a collection rate of 1.64%

  • On new entries (+90DPD): High score loans held a 24.16% collection rate, while low score held a 10.95% collection rate

Preventing loans from default

8 Jan 2023

Sparks and data

Overview

  • When loans fall in default, workout strategies are based on huge amounts of intuition work that generate a certain return

  • Consumer loans have an increase complexity, as low tickets lead to high volumes

  • This high volume – low ticket combination makes granular action impossible for manual work based structures


The Challenge

  • Data quality was low, and strong data engineering efforts were needed

  • The portfolio was composed by personal loans, credit cards and overdrafts


The Approach

  • Payment anticipation model: we trained a model capable of identifying paying customers before any loan management was performed

  • Allocation algorithm: we created a loan allocation algorithm to sort the assets between the available resources, to increase management intensity (with the same FTE), while reducing collection costs


The Results

  • For the whole portfolio: High score loans held a collection rate of 6.12%, while low score held a collection rate of 1.64%

  • On new entries (+90DPD): High score loans held a 24.16% collection rate, while low score held a 10.95% collection rate

Preventing loans from default

8 Jan 2023

Sparks and data

Overview

  • When loans fall in default, workout strategies are based on huge amounts of intuition work that generate a certain return

  • Consumer loans have an increase complexity, as low tickets lead to high volumes

  • This high volume – low ticket combination makes granular action impossible for manual work based structures


The Challenge

  • Data quality was low, and strong data engineering efforts were needed

  • The portfolio was composed by personal loans, credit cards and overdrafts


The Approach

  • Payment anticipation model: we trained a model capable of identifying paying customers before any loan management was performed

  • Allocation algorithm: we created a loan allocation algorithm to sort the assets between the available resources, to increase management intensity (with the same FTE), while reducing collection costs


The Results

  • For the whole portfolio: High score loans held a collection rate of 6.12%, while low score held a collection rate of 1.64%

  • On new entries (+90DPD): High score loans held a 24.16% collection rate, while low score held a 10.95% collection rate

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